Home Delivery for Net Super

Delivery Fee

Customers purchase over given amount (upon net purchase) will enjoy free home delivery (offer are subject to the General Terms & Conditions). For details, please refer to the following information:

-   AEON member: purchase up to $500 (single order)

-   Non-AEON member: purchase up to $800 (single order)

If the purchase amount is lower than to the specific amount of free delivery service, $70 will be charged as the delivery fee.

Each order is subject to one address for the free delivery service (within 14 days after the order date).

 

Additional Delivery Charge

For deliveries to any permises without elevators, the following additional fees per delivery will be charged by our delivery service company:

HK$30 per transaction will be charged for each storey to location on or above the 3rd storey from the loading point.

If customers need to pay ‘additional charge for the delivery' (no refund), it will be collected by the deliveryman.

 

Delivery Area

Delivery service only available in Hong Kong (Some area is limited) with the delivery point at where the truck team can reach. The delivery service does not include transferring the goods to private warehouses and railway stations.

If the registered address is not in the delivery area, the delivery service company may refuse to provide the service.

Delivery of AEON Bulk Buy Shop is arranged about 3 days after purchase and subject to difference area. Customers will be contacted and noticed at least one day before the actual delivery date.

1. Tung Chung, Ma Wan, Park Island, Discovery Bay, delivery only on Wednesday and Saturday.

2. Discovery Bay delivery time is 12:00 - 18:00      

3. Ma Wan, Park Island delivery time 11:00 - 16:00

 

Non-Delivery Area

1. Road section that needs Closed Road Permits.

2. Container Terminals, Cheung Chau, Lamma Island, Peng Chau, Po Toi Island, Ninepin Group, Soko Islands, Kat O(Crooked Island), Tap Mun(Grass Island), Lung Kwu Chau, Mui Wo, Pui O, Tong Fuk, Tai O, Shek Pik, Ngong Ping, Pak Tam Chung, Lugard Road

 

Special Buildings/Locations

Commercial building: Only deliver in office hour

Hospital: Only deliver to the lobby or entrance

Hotel: Only deliver to the lobby

Restaurant: Only deliver to the reception

Funeral Parlor: Only deliver to the entrance

Pedestrian Zone: Delivery service may suspend if there is any roadblock

 

Delivery Arrangement under Rainstorm and Typhoon

Amber rainstorm signal, Red rainstorm signal, or No. 3 typhoon signal: Delivery service will remain unchanged, but may be delayed because of bad road condition.

Black rainstorm signal, No. 8 or above typhoon signal or vessel suspended, severe flooding, road closed caused by bad weather, the delivery service will be suspended and the delivery date will be arranged again.

  

Updated: March2021